01. First step

02. Do we book international air tickets ?

03. Trip Insurance

04. What to see & how to make reservations ?

05. Hotels

06. How do I book my trip ?

07. Payment Procedure

08. How to Pay ?

09. Advance Payment / Cancellation charges ?

01. What is the first step?

You need to have a valid passport. Please apply for a visa with the Indian Mission (Embassy) in your country. For all the reservations and information on the itineraries, hotels and tour cost, please contact us directly.

02. International Air Tickets ?

We will not be able to help you with your air tickets from your country to India & back.

However, we will offer all kinds of travel arrangements like domestic flights, train tickets, hotels, transfers & tours and all other travel related services in India, Nepal, Bhutan & Tibet.

03. Trip Insurance ?

We advise you to arrange travel insurance in your own country.

04. What to see & how to make reservations?

India offer you everything - culture, history, wildlife, beaches, spirituality..... Our website is full of tourist information. You could pick up the tours given there OR, make your own programme and we will be very glad to quote you.

If you need a tailor made tour, pls send us the following information
- the places you wish to visit
- the number of days
- the number of people
- the approximate dates
- the city of your arrival and departure
- the type/budget of hotels

05. Which kinds of hotels should we book?

We suggest you to use atleast a minimum 3 or 4 star hotels as most of and lesser category of hotels may not be so good.

Due to our excellent relations with most of the Hotels, we receive very attractive special rates from all Hotels which at times are approximately 40/50% lower than their rack rates

In some cities of India, some of the old palaces, forts, castles and havelis have been converted into hotels. In these cities, a stay at these hotels is highly recommended.

06. How do I book my trip ?

Once you have agreed on the tour and the price, we would need the following information
- Names
- Arrival/departure details
- Passport details
- Age (if train travel in involved)

We would also need a small deposit at the time you book the tour.

07. Payment Procedure

In most of the cases we will be needing only a small deposit at the time you book the tour. This can be done by telex/bank transfer or a cheque. The balance will be collected on your arrival in India. The balance payment is to be made in cash or through travelers cheques.

In some cases like the special train journeys, or resorts or hotels during the very peak seasons (Christmas, New Year), full payments are needed in advance.

08. How to Pay ?

A. CHEQUE

If payment is by a bank cheque, the cheque can be made in the name of
INDOVISION TOURS PVT. LTD.
and mailed to

Indovision Tours Pvt. Ltd.,
1, DDA Commercial Plaza, Nanakpura,
Motibagh-II, New Delhi-110021. INDIA

Tel : 0091-11-26113920

B. BANK TRANSFER

If you wish to pay by a telex/bank transfer, please ask your bank to transfer the money.

Our bank details are as under :
Beneficiary : Indovision Tours Pvt. Ltd.
Account no. : 522-0-518036-8
With : Standard Chartered Bank,
Parliament Street, New Delhi-1
Swift Code : SCBLINBBDEL

C. CREDIT CARD

Log on to www.eholidaysindia.in to make payments using your Visa / Master credit or Debit Card. 3% bank charges on total amout paid by credit or debit card.

09. Advance Payment / Cancellation charges

In case of cancellation of tour / travel services due to any avoidable/unavoidable reason/s we must be informed in writing. Cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows:

>> 45 days prior to arrival - 10% of the tour / service cost.
>> 44 days to 15 days prior to arrival - 20% of the tour / service cost.
>> 14 days to 07 days prior to arrival - 25% of the tour / service cost.
>> 06 days to 72 hours prior to arrival - 50% of the tour / service cost.
>> Less than 72 hours or no show - NO REFUND.

Please note - irrespective of above mentioned cancellations slabs - incase of cancellation of tour services after the booking is made with us - a minimum 10% service charges would be applicable.

In case of special train journey (like Palace on Wheels, Deccan Odyssey, Royal Orient etc.) and high peak season bookings (from 20th Dec to 15th Jan) a separate cancellation policy is applicable (which would be advised as and when required).

In case you cancel the trip after commencement refund would be restricted to a limited amount that too would depend on the amount that we would be able to recover from the hoteliers we patronize. For unused hotel accommodation, chartered transportation and missed meals etc. we do not bear any responsibility to refund.

Refund: : In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 - 4 weeks due to banking procedures. If the refund is made to the credit card account OR to Bank account, the bank charges would be debited from the refund amount.

OUR LIABILITIES & LIMITATIONS:
Please note that after the finalization of the tour / service cost, if there are any hikes in entrance fees of monuments/museums, taxes, fuel cost or guide charges by the Govt of India, the same would be charged as extra.

Indovision Tours Pvt. Ltd. act only in the capacity of agent for the hotels, airlines, transporters, railways & contractors providing other services & all exchange orders, receipts, contracts & tickets issued by us are issued subject to terms & conditions under which these services are provided by them.

All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or while on the trail. We reserve the right to change any schedule in the interest of the trip participants’ safety, comfort & general well being.

We shall not be responsible for any delays & alterations in the programme or expenses incurred – directly or indirectly – due to natural hazards, flight cancellations, accident, breakdown of machinery or equipments, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents.

We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting – directly or indirectly – from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.

We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggages & personal property/s at all times are at the client’s risk.

Arrival and Departure Policy

>> Check-In - 1200 Hours
Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

>> Check - Out - 1200 Hours
Later check-outs are available on request and subject to availability / Payment