---- Original Message ---------------------------------------------------
From: brown kay
To: anil@indovisiontours.com
Sent: Friday, December 19, 2008 9:40 PM
Subject: holiday

Anil

I just wanted to drop you a quick line to say thank you and Indovision for my holiday of a lifetime. My sister and I had a great time visiting all the sights and travelling around India. It was unforgettable, visitng the Taj Mahal and riding on an elephant exceeeded my expecations. I also wanted to say that Anil our driver was excellent, making sure that we were always ok especially beacuse we were two girls travelling on our own.
The arrangements were faultless, so that travelling from one hotel to another was painless.

Thank you for your assistance

Regards
kay & Joy Brown

----- Original Message ---------------------------------------------------
From: Ken Mackenzie
To: indovision@vsnl.com
Sent: Monday, November 24, 2008 11:44 PM
Subject: India Holiday

Hi there,

Just writing to say that we arrived home safely yesterday and wish to thank you for a lovely holiday tour in India and Nepal.
The whole itinerary went smoothly to plan and we would certainly recommend your services to other travellers.
Thank you again.

Regards
Mary and Ken Mackenzie

------ Original Message ---------------------------------------------------
From: "Soumen Das"
To: <anil@indovisiontours.com>
Sent: Monday, November 17, 2008 5:51 PM
Subject: Thank you

Dear Anil

Dipa and I arrived back in the UK yesterday evening. I wanted to thank you for arranging such an excellent trip for us around Agra and Rajasthan. We really enjoyed it and saw some beautiful sights. I think we could have used a day or two extra as we covered some long distances in quite a short time.I will certainly recommend you to any of my friends who might arrange a similar trip.

The hotels were generally very good. The Balsamand Garden Retreat was excellent, very relaxed and beautiful setting. The Comfort Inn in Delhi was actually very good and well located - you should certainly use that for your future clients. However, we were disappointed with the Karohi Haveli in Udaipur: it is still unfinished and the room was very basic.

Regarding payment, my father spoke to the branch manager at his State Bank, who confirmed that the cheque should now have cleared. Have you now received the funds? If not, please let me know and I will ask my father to follow up.As a final point, my parents are going to be in Kolkata until end January, and might like to visit Agra for 2-3 days. If they decide to do so, I will contact you to arrange their trip.

Thank you again for all your help and assistance in arranging such a memorable holiday.

kind regards
Soumen

---- Original Message ---------------------------------------------------------
From: Peter Jackling, IDA
To: indovision@vsnl.com
Sent: Tuesday, November 11, 2008 10:03 PM
Subject: RE: Mr. Peter Jackling ; Final Status - India Tour

Hi Sunil

We have been back a week now but my head is still full of the fantastic experiences from our trip!
Thanks to you and your colleagues we all had a fantastic time. Everyone was so helpful and friendly, and things were so well organised. I have already recommended you to two friends!
It was perfect for what we were seeking - a cultural experience, for all the senses. The guides and drivers were all very good.

Feedback on hotels (although, as I say, everyone was very friendly and helpful):
- Delhi Siddarth - good standard, modern, nothing exciting, but a no risk hotel for the first night
- Kathmandu Yak & Yeti - good again, but the rooms are in need of some refurbishment/redecorating, since they are dark, especially the bathrooms
- Varanasi - Ramada Plaza - good, but a fairly standard 'western' feel, could have been anywhere
- Khajuraho - Raddison - very new, very bright and light, very clean. But no lift for rooms on first floor.
- Agra - Grand Imperial - we liked this place - it was a bit quirky, but huge rooms and nice grounds to relax in. Food was limited and slow
- Ranthambore - Dev Vilas - excellent - new, clean, bright, exceptionally friendly people
- Jaipur - Samode Haveli - magnificent! The rooms we had were excellent - a real sense of being in a palace, and a great pool area.
- Delhi - Intercontinental Grand - impressive if untypical. Again, a good way to end, given the resources of such a hotel, BUT, and very important, the pool was shut for refurbishment - indeed, does it have an outdoor pool? Somewhere to relax outside??

A suggestion: the buffet in hotels is always OK, but not inspiring, and a tourist has no idea where else to go, so it would be a good idea to have a (short, perhaps 5) list of alternatives for meals out. For example, in Kathmandu Rum Doodle was well worth going to, great fun, but the place we were taken to in Agra wasn't. I don't imagine most people would eat 'out', but having an option would help, and two weeks of buffets is too much!

Overall, a wonderful experience, and well organised.

Thanks again.
Peter and Jill and Frank and Cheryl




--- Original Message ---------------------------------------------------------
From: Elwyn
To: 'Anil, Indovision, Delhi'
Sent: Monday, November 03, 2008 4:17 PM
Subject: RE: North India and Nepal Trip

Dear Anil
We have just retuned to UK after an wonderful trip to India and Nepal.The organization was first rate and we were delighted with all the arrangements. We are already thinking about returning next year and will certainly book through Indovision.Many thanks for everything.If you require an assessment of each Rep/Guide/Hotels etc that we had during the trip I would only be to willing to forward them to you.

Best Wishes
Elwyn Griffiths

----- Original Message ---------------------------------------------------------
From: SANCHEZ SANZ, VICENTA (Spain)
To: "Anil, Indovision, Delhi, India"
Sent: Tuesday, October 14, 2008 4:37 PM
Subject: RV:

Dear Anil:

I want to thank the wonderful days we spent in the wonderful India. Thanks to our driver and his assistant have been some magnificent traveling companions. The local guides, generally good, except for Delhi, who knew little Spanish but had no interest in becoming understand.

My friends will contact you to arrange your next vacation to South India.

Thanks for everything.
Tenty Sánchez Sanz

----- Original Message ---------------------------------------------------------
From: "ronald suetens"
To: "Anil, Indovision, Delhi"
Sent: Sunday, September 28, 2008 6:45 PM
Subject: Feedback on our tour

Dear Anil,

we are just back from our tour and I want to congratulate and thank you for the EXCELLENT organisation. We enjoyed every single bit of it. Everything went very, very, very smooth. The airport pick-up, the transportation with the mini van, the train ride, the drivers, the guides and the hotels were best-of-class.
Your organisation (and your partners') is run in a very professional way. We could already see it in the prompt communication, the folder with the tour
description and the tickets.....but it was acknowledged over and over during the tour.

We will recommend your organisation to all our friends and colleagues and please do not hesitate to use our name as a refernce.

THANKS AGAIN
Br
Ronny

----- Original Message ---------------------------------------------------------
From: anisha bham
To: Anil - Indovision, Delhi
Sent: Sunday, May 11, 2008 9:48 PM
Subject: INDIA TRIP

Nameste Anil

I'm sorry this is a little late, but coming back home to the hectick life of UK, You can only compare the fantastic time me and my wife had in India our very first visit!

We would like to say a big thank you to you and your staff for making our stay in India the most pleasurable and whole organisation of the trip was excellent. The whole itinerary was well organised and all representatives well helpful and courteous. The hotels you booked for use were clean and comfortable. we certainly cannot forget our experiance in the Intercontinental, The Grand in Delhi.

The drivers were skillfull, Knowledgable and punctual. we most certainly will be recommending you and your company without hesistation to our family and friends.

Once again Anil, Our trip will be one we will not be forgetting in hurry and this is all thanks to you.

Regards

Mr Sayed & Mrs Aisha Alli
Leicester, UK.

----- Original Message ---------------------------------------------------------
From: Pamela Burns
To: 'Anil - Indovision, Delhi'
Sent: Thursday, May 01, 2008 2:19 PM
Subject: RE: India tour

Dear Anil,

We would like to thank you for helping to make out visit to India so good, the organisation you put into place was, on the whole excellent. All the different tour companies you used were very good, we only had one small hiccough, and that was the late arrival of the Rep. at the train station in Agra. The transfer at Bombay to the International terminal worked out within the time allowed.

Apart from that one small thing everything ran smoothly, every flight, pick-up, guide and hotel were as listed in the itinerary. We would have no hesitation in recommending you to anyone we know who wishes to take a holiday in India and we would once again like to thank you for all that you did.

Regards
David & Pamela Burns

----- Original Message ---------------------------------------------------------
From: Mohamed Lanjri
To: anil@indovisiontours.com
Sent: Saturday, April 12, 2008 2:08 AM
Subject: tour of Northern India - 17-27/03/08

Namaste Anil,

We wish to say how much we enjoyed our visit to India. The itinerary was well organized and the representatives were helpful and courteous. The hotels were comfortable and clean but we had problems with three of the hotels: the Broadway in Delhi and the hotel India in Varanasi had noisy ventilation systems which disturbed our sleep. The hotel Amar in Agra did not provide the Murghal room as specified until we requested the change. The other hotels - Bissau Palace and Usha Bundela were very stylish, comfortable and most satisfactory.

The drivers were skillful, punctual and helpful. Our driver from Delhi to Agra Mr. Radhe-Shyam Yadav was especially helpful and attentive. He was friendly and polite and most obliging. We would recommend him as a driver, to clients when they book a tour with your company.
Overall an interesting and enjoyable holiday.

Yours sincerely
Mohammed Lanjri and party.

----- Original Message ---------------------------------------------------------
From: Jenny Orr
To: Anil - Indovision, Delhi
Sent: Wednesday, April 09, 2008 10:12 PM
Subject: SPAM-LOW: India holiday

Hi Anil,

Just wanted to say "thank you" for arranging our trip to India which ran very smoothly. We had a wonderful time in your country and will actively promote your company with our friends and family. We will be looking to book our holiday to Kerala with you.
Is there any news on the refund of the airfare for the Simla to Delhi flight. We gave Vijay the e-ticket confirmation which was stamped as cancelled by the airport official.

Regards

Jenny and David Orr




----- Original Message ---------------------------------------------------------
From: peterrobinson
To: <anil@indovisiontours.com>
Sent: Tuesday, March 25, 2008 8:58 PM
Subject: holiday

Hello Anil
Once again many thanks for a wonderful holiday in your country.The organisation was first class the drivers were excellent and the hotels were superb. We arrived home to snow which was a bit of a shock . Would you tell Anil our driver that we arrived home safely as he asked us to let him know and to thank him as well for his help in making our holiday so special.I will not hesitate to recommend your services if anyone wants to do what we have just done.

Thank you again
Suasn and Peter Robinson

----- Original Message ---------------------------------------------------------
To: Roy saxton
CC: anil@indovisiontours.com
Subject: Thank you
From: roy saxton
Date: Thu, 13 Mar 2008 16:34:46 +0000

Dear Anil,

Many thanks for arranging the travel itinerary which my wife and I enjoyed immensely. I have already recommended a colleague of mine, Stefan Kwiatkowski, to contact you in case you can help with some local arrangements when he arrives in India in a few weeks time.

Thanks and Best Regards,
Roy

----- Original Message ---------------------------------------------------------
From: Theresa Ward
To: Anil - Indovision, Delhi <anil@indovisiontours.com>
Sent: Tuesday, March 11, 2008 4:50 PM
Subject: holiday

Anil

just a quick note to say that we thoroughly enjoyed our holiday and couldn't fault the organisation.

I will be recommending your company to anyone that mentions to me that they would like to visit India.

Thank you once again

Theresa and Rod Ward

----- Original Message ---------------------------------------------------------
From: JL Samson
To: anil@indovisiontours.com
Sent: Friday, February 15, 2008 8:59 AM
Subject: Our India Trip

Hi Anil.

India was fascinating and we your tour was extremely well organized. Here are our comments:

1. Every time we traveled we were very happy with they way things worked out.The people meeting us and taking us to the various destinations were always on time, and always made it easy for us. All of the drivers were excellent and we particularly liked Nagar. This is very important for someone traveling far from home, and we think you excelled in this area.

2. We were very happy with all the hotels except for the Ideal Tower. We generally travel three star boutique to four star in our country, but decided to be cautious in India and to travel four star, five star. One reason was because we noticed, when we were reading all the Internet reviews, that most Indian hotels rated themselves higher (sometimes two stars higher) than the official travel reviews. Since we generally like boutique hotels, even though we were a little worried before we got there, we very much liked the Shervani and its staff (and we were upgraded to a suite, which was very nice). We thought the neighborhood and the shopping bazaar near the Shervani were terrific. But we also liked all the other hotels.

3. As Barbara noted in her recent message to you, the guides were generally very good, and were very nice, although there was a wide variation between the best and the worst. Furthermore, the forts, temples, ruins and other sites that we toured were well worth seeing. Indeed we very much liked Orcha - we had originally wanted to eliminate Orcha, but you convinced us to go, and we were glad you did. Your tour sites were well chosen.

4. The Ideal Tower was dirty, particularly the fourth floor hallway where our room was located. Our room was only a little better. The hot water in the two rooms did not work the first night and the refrigerator did not work in either room. There was no business center. While some of the younger, less experienced employees were very nice, overall the staff at this hotel were the worst we had the entire trip. They were generally (but not always) very unhelpful. As you know, someone broke into and rifled through Barbara's suitcase; fortunately she did not leave anything valuable in her suit case when we went on our tour, so nothing was stolen. However, this made the broken lock in the room more worrisome, but when she asked the hotel to fix the lock, the hotel refused despite the fact that it would not take more than ten or fifteen minutes to fix the lock. The representative from the local travel company ended up spending four hours at the hotel just to get them to give Barbara and Nancy another room. Even then, I think the hotel tried to charge more money, despite the fact that they downsized Barbara and Nancy's room, so they ended up getting a worse room than they had paid for. Nancy tried to cash a travelers check to change some currency, but the desk refused to accept the travelers check, claiming that Nancy's signature did not look like Nancy's signature (and despite the fact that she gave them a passport with her picture and it was totally clear that Nancy was Nancy). Call it what you want - if this is a four star hotel, it is the worst four star hotel we have ever stayed in, and is actually worse than most of the three star hotels we have experienced. The Ideal Hotel, fortunately, was the only major complaint we had with the entire trip, and the other parts were so good that they more than made up for the problems at that hotel.

Thank you very much for all the information you provided to us prior to our trip, all of the options you discussed with us, and your willingness to continually answer our questions. That is very important to most travelers and makes your itinerary and tour more attractive. We also thought we got very good value for the cost of the trip - the amount you charged us was very reasonable and we are glad that we did business with you. We wish you the best of luck in the future, and would be willing to give you a good recommendation to anyone who asks.

Best regards,
Paul and Judith Samson.